Cookie Policy for Hawthorne & Sons Roofing
This Cookie Policy explains how Hawthorne & Sons Roofing uses cookies and similar tracking technologies on our website and related online services. It describes what cookies are, the types of cookies we may use, why we use them, and the choices available to visitors in the United States. This Policy applies when you visit our website, request a roofing estimate, submit a contact form, call us from a web page, interact with our online advertising, or otherwise use our digital services.
Our business provides roofing-related services, including roof inspections, estimates, repairs, replacements, maintenance, emergency roofing assistance, and related customer support. Cookies help us operate our website, understand how visitors use our pages, remember certain preferences, measure marketing performance, and improve the experience for homeowners, property managers, contractors, and other visitors.
This Cookie Policy should be read together with our Privacy Policy and any applicable Terms of Use. If you have questions about this Policy, you may contact us at estimates@hawthorneandsonsroofing.com or by mail at 118 Hudson Street, New York, NY 10013, US. The effective date of this Cookie Policy is 2026-05-22.
What Cookies and Similar Technologies Are
Cookies are small text files that a website places on your browser or device when you visit a page. Cookies may store information such as a unique identifier, browser type, device information, language preferences, session status, pages visited, time spent on the site, referral source, and interactions with forms or buttons. Some cookies are necessary for a site to function properly, while others support analytics, personalization, or advertising.
Similar technologies may include pixels, tags, web beacons, local storage, software development kits, and device identifiers. These technologies may collect or store information in ways similar to cookies. For example, a pixel may help us understand whether a visitor arrived after seeing an online advertisement, while local storage may help maintain a browser preference.
Cookies may be either first-party or third-party. First-party cookies are set by the website you are visiting, such as the Hawthorne & Sons Roofing website. Third-party cookies are set by other companies whose tools or content appear on our website, such as analytics providers, advertising networks, map providers, or embedded scheduling or communication tools. The third parties that set cookies may process information according to their own policies.
Cookie Categories We May Use
We may use the following categories of cookies and similar technologies, depending on how our website is configured at a given time:
- Strictly necessary cookies: These cookies are required for core website functions, such as page navigation, security, load balancing, form submission, fraud prevention, and remembering privacy choices. Without these cookies, some parts of the site may not work properly.
- Functional cookies: These cookies allow the website to remember preferences and improve convenience, such as region, general location, form field entries, display settings, or whether you have already seen a notice.
- Analytics and performance cookies: These cookies help us understand how visitors use the website, which pages are most viewed, how users move through the site, what errors occur, and how effective our content is. We use this information to improve website performance and service information.
- Advertising and marketing cookies: These cookies may be used to deliver or measure advertisements, limit how often an ad is shown, understand whether an ad led to a website visit or estimate request, and build audiences for roofing-related marketing.
- Social media and embedded content cookies: If our website includes social media features, videos, maps, reviews, or other embedded content, the providers of those features may set cookies to operate their services and measure interactions.
- Security and anti-fraud cookies: These cookies help detect suspicious activity, protect forms from abuse, maintain website integrity, and reduce spam or automated submissions.
Not every category will necessarily be active on every page. The specific cookies used may change over time as we update our website, change vendors, improve security, or add new features for visitors seeking roofing services.
Why We Use Cookies
We use cookies for practical business and website purposes. For example, cookies may help ensure that contact forms work correctly, that pages load efficiently, and that our site remains secure. They may also help us evaluate whether visitors are finding the roofing information they need, such as details about roof repair, replacement, inspection, leak response, commercial roofing, or residential roofing services.
Analytics cookies allow us to measure aggregate website traffic and improve the structure and content of our pages. This may include understanding which service pages generate the most estimate requests, which areas of the website need clearer information, or whether a technical issue is preventing visitors from submitting forms. These insights help us maintain a reliable online presence and improve customer experience.
Marketing cookies may help us measure advertising campaigns and show relevant ads to people who have shown interest in roofing services. For example, if a visitor views a roof replacement page but does not request an estimate, advertising technologies may help us measure whether later ads contribute to a return visit. Where required by law or platform rules, such activities may be subject to consent or opt-out rights.
Information Collected Through Cookies
Cookies and similar technologies may collect information about your device and online interactions. This may include IP address, browser type, device type, operating system, referring URL, pages viewed, links clicked, dates and times of visits, approximate location inferred from IP address, interaction with forms, and advertising identifiers. In some cases, cookie data may be associated with information you voluntarily provide, such as your name, phone number, email address, service address, or details submitted in a request for a roofing estimate.
We do not use cookies to intentionally collect sensitive personal information such as Social Security numbers, financial account credentials, precise health information, or government identification numbers. We also do not intend our website for children under 13, and we do not knowingly use cookies to collect personal information from children under 13.
Some information collected through cookies may be considered personal information under certain U.S. privacy laws, including state privacy laws. In California, for example, internet or other electronic network activity information, device identifiers, and certain advertising identifiers may be considered personal information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, often referred to together as the CCPA. Our use of such information is described in this Policy and our Privacy Policy.
Third-Party Cookies and Service Providers
We may work with third-party service providers that help operate, secure, analyze, advertise, or improve our website. These providers may set or read cookies and similar technologies on our website or through related digital services. Examples may include website hosting providers, analytics providers, advertising platforms, customer communication tools, spam prevention tools, mapping tools, scheduling tools, and review or reputation management services.
These third parties may collect information directly from your browser or device when you interact with our website. They may use the information to provide services to us, to measure performance, to secure the site, or, in some cases, for their own purposes as described in their policies. We encourage you to review the privacy and cookie notices of any third-party services you interact with.
Where we use vendors as service providers or processors, we seek to use them for appropriate business purposes, such as maintaining the website, measuring traffic, or supporting customer inquiries. Where third-party advertising technologies are used for cross-context behavioral advertising or targeted advertising, certain U.S. state laws may provide opt-out rights, as described below.
Your Cookie Choices
You have several ways to manage cookies. Most web browsers allow you to block, delete, or limit cookies through browser settings. You may usually find these controls in the privacy or security section of your browser. If you block all cookies, some website features may not work correctly, including forms, preference settings, or security features.
You may also be able to manage certain advertising cookies through industry opt-out tools or platform-specific settings offered by advertising networks and technology companies. These tools may not block all cookies, but they can help reduce interest-based advertising. Your choices may be browser-specific and device-specific, so you may need to repeat them on each browser and device you use.
If our website presents a cookie banner or preference center, you may use it to manage optional cookie categories where available. Strictly necessary cookies generally cannot be disabled through a preference center because they are needed to operate the website. You may still use browser controls to block them, but doing so may impair site functionality.
Do Not Track, Global Privacy Control, and U.S. State Privacy Signals
Some browsers offer a Do Not Track setting. Because there is not currently a uniform industry standard for responding to Do Not Track signals, our website may not respond to such signals in a consistent manner. We may, however, respond to legally recognized browser-based opt-out preference signals where required by applicable law.
Global Privacy Control, or GPC, is a browser or extension-based signal that may communicate a user’s request to opt out of certain sales or sharing of personal information or certain targeted advertising activities. Where required by applicable law, including the CCPA for California residents, we will make reasonable efforts to honor recognized opt-out preference signals in a frictionless manner for the browser or device sending the signal.
Please note that opt-out signals are typically tied to the browser or device used to send the signal. If you use a different browser, clear cookies, use a new device, or change settings, you may need to renew your choices. We may still use cookies that are necessary for website operation, security, fraud prevention, analytics permitted by law, or other non-restricted business purposes.
California and Other U.S. Privacy Rights
If you are a California resident, the CCPA may provide rights regarding personal information collected through cookies and similar technologies. Depending on our practices and applicable thresholds, these rights may include the right to know what categories of personal information we collect, use, disclose, sell, or share; the right to request deletion; the right to request correction; the right to opt out of sale or sharing; the right to limit use of sensitive personal information where applicable; and the right not to be discriminated against for exercising privacy rights.
For purposes of the CCPA, some uses of advertising or analytics cookies may be considered a sale or sharing of personal information if they involve disclosure of identifiers or internet activity information to third parties for cross-context behavioral advertising or certain other purposes. If we engage in such activity, California residents may opt out by using available cookie controls, a recognized opt-out preference signal such as GPC where required, or by contacting us at estimates@hawthorneandsonsroofing.com.
Residents of other U.S. states, such as Colorado, Connecticut, Virginia, Utah, and others with comprehensive privacy laws, may also have rights to opt out of targeted advertising, sale of personal data, or certain profiling activities, depending on the law that applies. You may contact us using the information in this Policy to submit a privacy request. We may need to verify your request before responding, and certain exceptions may apply.
Data Retention and Cookie Duration
Cookies may remain on your device for different periods. Session cookies are deleted when you close your browser or end your browsing session. Persistent cookies remain on your device until they expire or you delete them. The duration of a persistent cookie depends on its purpose and the settings applied by us or by the relevant third-party provider.
We retain cookie-related information for as long as reasonably necessary for the purposes described in this Policy, including website operation, security, analytics, advertising measurement, legal compliance, dispute resolution, and business recordkeeping. For example, analytics data may be retained long enough to understand website trends over time, while security logs may be retained to investigate suspicious activity.
When cookie data is linked to a customer inquiry, estimate request, project record, or communication with Hawthorne & Sons Roofing, we may retain related information in accordance with our customer records and legal obligations. Retention periods may vary based on the nature of the information, the context in which it was collected, our operational needs, applicable statutes of limitation, tax or accounting obligations, and other legal requirements.
How Cookies Relate to Roofing Estimates and Communications
When you use our website to request an estimate, ask a question, schedule a consultation, or contact us about roofing services, cookies may help support that interaction. For example, cookies may help maintain a secure form session, prevent duplicate submissions, identify technical errors, or measure whether online content is helping visitors connect with our team.
If you submit personal information through a form, such as your name, phone number, email address, property address, roof condition, preferred appointment time, or project description, that information is provided directly by you and is governed by our Privacy Policy. Cookies may provide contextual information about the submission, such as the page from which you submitted the request or the advertising campaign that referred you to the site.
We may use this information to respond to your inquiry, provide estimates, schedule inspections, evaluate project needs, send service-related communications, improve our marketing, and maintain internal records. We do not use cookies to make automated decisions that produce legal or similarly significant effects about roofing eligibility or pricing without appropriate human involvement.
Security and Limitations
We use reasonable administrative, technical, and organizational measures designed to protect information collected through our website, including information associated with cookies. These measures may include secure hosting, access controls, spam prevention, monitoring, encryption in transit where appropriate, and vendor oversight. Cookies used for security purposes may help protect our site and visitors from unauthorized access, malicious activity, or fraudulent submissions.
No website, cookie technology, or data transmission method can be guaranteed to be completely secure. You should use caution when submitting information online and should maintain appropriate security settings on your browser and device. If you believe information you submitted to us may have been compromised, please contact us promptly at estimates@hawthorneandsonsroofing.com.
Our website may link to or include features from third-party websites or platforms. We are not responsible for the privacy, security, or cookie practices of third parties that are not under our control. Your interactions with those third parties are governed by their own terms, privacy policies, and cookie notices.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, technology, vendors, legal requirements, or business practices. When we make changes, we will update the effective date or otherwise provide notice as appropriate. The version posted on our website is the current version.
Your continued use of our website after an updated Cookie Policy is posted means that you acknowledge the updated terms, subject to any consent or opt-out rights that may apply under law. We encourage you to review this Policy periodically so you understand how Hawthorne & Sons Roofing uses cookies and similar technologies.
If you have questions, requests, or concerns about this Cookie Policy or our cookie practices, please contact us at estimates@hawthorneandsonsroofing.com or write to us at 118 Hudson Street, New York, NY 10013, US.